Frequently Asked Questions

We are often asked questions by our customers and have listed the most frequently asked ones here:

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  Do you offer different types of fumigation service

  Our teams are fully trained and qualified to carry out the following services:

  • SA Quarantine Inspection Service (QIS) Requirements
  • Commodity Fumigation
  • ULV treatments (Ultra Low Volume)
  • Thermal Fogging treatments
  • Container Fumigation
  • Silo Fumigation
  • ISPM15 Treatment
  • Heat Treatment

  -We do not offer Fumigation-in-transit (FIT) as this practice is illegal under the guidelines provided by the chemical supplier and SAPCA.

  -In-transit fumigation using Methyl Bromide is illegal due to the properties of this fumigant.

  -Phosphine in transit fumigation is only allowed if proper arrangements are in place with the various role players, country specific legislation, maritime authorities, etc

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  What certification do your technicians have?

  • All our technicians have P. numbers and are registered with DAFF (Department of Agriculture, Fishing and Forestry)
  • Senior technicians are given specific and intensive training on fumigation before being allowed to perform fumigation services
  • Our technicians undergo rigorous ongoing internal training and are assessed quarterly through Performance appraisals.
  • All Rentokil business are audited to ensure full compliance to global requirements

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  How long will the fumigated area be out of bounds?

  • Depending on the type of treatment, 24 hours to 7 days.
  • As per individual risk assessment

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  How do you manage the client’s safety?

  • A Service Level Agreement detailing all safety protocols will be put in place on acceptance of our proposal.
  • A complete Site Specific Risk Assessment is completed and needs to be signed off before any work is carried out.

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  How many technicians will carry out the work?

  Depending on the size, complexity and safety requirements of the job, we will have either one technician or a team. A team will include a Fumigator in charge, Fumigator and a number of Fumigation assistants.

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  What personal safety equipment do you provide?

  Depending on the type of fumigation, we provide the following:

  • SCBA (self-contained breathing apparatus)
  • Full face mask with filter
  • Personal detection monitors
  • Protective clothing issued to all colleagues

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  How often is your safety equipment checked?

  • All teams have their own safety equipment and this is checked monthly
  • Some equipment may require calibration, and this is managed by our technical teams.

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  Is there a guarantee on the services provided?

  • The fumigation is guaranteed to kill all stages of the insect life cycle
  • The product can however be reinfested should it be stored with infested goods as fumigation does not leave a protective residue

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  Do you offer export clearance certificates?

  We offer a certificate of fumigation which is required for exports to certain countries

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  Do you offer liability insurance?

  As a business we have liability cover which is required to run a pest control business in South Africa.

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  How many technicians will carry out the work?

  Depending on the size, complexity and safety requirements of the job, a team could include a Fumigator in charge, Fumigator and a number of Fumigation assistants.