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Protecting businesses and homes in South Africa from Pests for 50 Years
Rentokil has decades of pest-control experience, servicing thousands of customers in many countries, using our specialist knowledge of multiple sectors. A large proportion of our customers are facility management businesses.
Each industry has specific requirements, such as compliance with auditing, standards, good manufacturing practices and legislative requirements. The impact of different pests also varies between sectors. For example stored product insects are the most costly for businesses handling food, and bed bugs are now a common recurring problem for the hotel sector.
Rentokil has detailed knowledge of the pest control needs of each sector from our unrivalled customer experience.
Below is a summary of the specialist needs of some of the main sectors for facility management businesses:
This shows why our industry expertise is important for providing the most effective solutions for pest control.
This sector includes offices and educational facilities. Property managers of FM companies need to maintain the quality of their properties to keep both the owners and the tenants happy. Continuous maintenance is essential to prevent pests from entering and any pest infestation must be dealt with quickly to prevent pest from spreading and their population increasing.
There are many potential sources of entry into a building due to the design and added to by structural defects. Pests such as rats, mice and cockroaches can spread quickly through ventilation shafts, piping, cableways and hidden voids in buildings. They pose a risk to health by spreading diseases and contaminating food.
The main pests affecting properties are:
A pest infestation can have a major impact on property management:
The healthcare environment requires a high standard of hygiene and cleanliness to prevent transmission of diseases and cross infection. Patients may already be in a highly vulnerable position due to their existing conditions and staff who have to look after patients or provide support services to the institution need to be protected also. In such a sensitive environment it is essential for Facilities Management companies to provide the appropriate expertise for healthcare institutions.
A wide range of pests, including cockroaches, rodents and flies can infest buildings and carry diseases to hygienic surfaces, and medical equipment such as wound dressings, catheters and syringes. Pests can carry a large number of pathogenic microorganisms, including Salmonella, Norovirus, Cryptosporidium, Leptospira.
Healthcare institutions are required by law to take appropriate measures to maintain hygiene and prevent pest infestations. This includes:
As with commercial food handling establishments, healthcare institutions are also required to comply with food safety legislation to prevent food poisoning, which includes:
Rentokil Specialist Hygiene (visit Rentokil Hygiene to find out more).
Services provided include:
Initial Medical (visit Initial to find out more).
Food processing facilities can provide ideal harbourage for pests, by providing food, water, shelter, warmth and safety from predators.
Pests can contaminate food ingredients at all points along the supply chain, from farm to factory, with a wide range of disease-causing microorganisms that can infect both staff and consumers.
Pests can also cause physical contamination of food, surfaces and equipment from droppings, shed fur, body parts and nesting material.
Along with the health risks and unsightly visible particles, contamination can alter the physical properties of ingredients and cause costly disruption of machinery in production lines.
Food safety legislation requires food processing businesses to take adequate measures to maintain hygiene at all points of operations, from supplies and delivery, to raw ingredient storage, processing, packaging, finished product storage and transport. This includes implementing suitable pest control measures and documentation to prove this has been done.
Facility management companies need to provide services that comply with the specific legal requirements of food handling businesses. Food processors have to comply with legislation and regulations including food safety law, HACCP practices, biocide regulations, chemicals legislation etc. This requires a professional partner that understands all the best practice, legal and regulatory requirements for pest control.
Hotels, restaurants and other businesses serving food to customers have to comply with strict food safety legislation and regulations and be able to show that their food handling processes are safe, including following HACCP practices. Stringent safety practices are essential as serving freshly prepared food to customers presents a higher risk of contamination.
Pest control requirements related to food handling include:
Stringent hygiene requirements in the pharmaceutical industry mean there must be zero tolerance to pests to prevent microbiological and physical contamination of ingredients, equipment, products and packaging.
Progressively stricter clinical requirements, good manufacturing practices and legislation governing manufacture and sale of pharmaceutical products are putting greater pressure on pharmaceutical companies.
The source of any failings has to be identified, hygiene practices verified and batch tracking and documentation have to be maintained according to complex legal requirements.
An Integrated Pest Management programme can put in place the most appropriate practices for monitoring, preventing and controlling pest infestations according to a customer’s specific requirements.